Shipping policy
Shipping Policy – Casa Mora
Thank you for shopping with Casa Mora. Please review the following shipping information before placing your order.
Order Processing Time
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.
Shipping & Delivery Times
Because some of our products ship directly from our trusted fulfillment partners, delivery times may vary.
Estimated shipping times:
- United States: 7–15 business days
Please note that shipping times are estimates and may be affected by factors outside our control, such as carrier delays, customs processing (if applicable), or high order volumes.
Shipping Costs
Shipping costs are calculated at checkout based on your location and the shipping method selected.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number so you can monitor the progress of your shipment.
Multiple Shipments
In some cases, items in your order may be shipped separately if they come from different fulfillment centers. You will receive tracking information for each shipment.
Incorrect Address
Please ensure your shipping address is correct at checkout. Casa Mora is not responsible for orders shipped to incorrectly entered addresses.
Lost or Delayed Packages
If your order has not arrived within 30 days of shipment, please contact us so we can investigate and assist you.
Contact Us
If you have questions about your order or shipping policy, please contact us at:
Info@casamora.com